Office hours

Office hours are empty. You are paying for them

Every week, the person who wrote your exam sits in a room, alone, contractually obliged to answer your questions, and almost nobody comes. Students avoid office hours because asking a question feels like an admission that you don't understand — which is a strange thing to be embarrassed about at an institution you are attending in order to not understand things yet.

4 min readSystems

What you're actually getting

One-to-one time with a domain expert who knows exactly which topics carry the marks, which misconceptions students reliably have, and what the examiner is actually looking for. Commercially, this is the most expensive form of tutoring there is. It is included, and the room is empty.

How to make it worth their time and yours

  1. Bring a specific question, and your attempt. "I don't get chapter four" is unanswerable. "I followed the derivation to line three and then I don't see why the sign flips" is a five-minute fix.
  2. Say what you think the answer is. Even when you're wrong — especially when you're wrong. The generation effect works here too, and it lets them find the exact misconception rather than re-explaining from the start.
  3. Ask what students usually get wrong. They will tell you. It's frequently the single most valuable sentence of the term, and it costs you one question.
  4. Ask what a top answer looks like. Also usually answered, in detail, and almost never asked.

The thing to actually get over

Nobody thinks less of a student who turns up with a specific question and a visible attempt. The opposite: it is the clearest signal available that you are engaged with the material. The students who never come are not perceived as strong — they are not perceived at all.

Common questions

Should I go to office hours?

Yes — it's one-to-one time with a domain expert who knows what carries the marks, and it's usually empty. It's the most expensive form of tutoring there is, included in what you're already paying.

What should I ask in office hours?

A specific question with your attempt attached. Also ask what students usually get wrong and what a top answer looks like — both are freely answered and almost never asked.

Will my lecturer think I'm stupid for asking?

The opposite. Turning up with a specific question and a visible attempt is the clearest engagement signal available. The students who never come aren't seen as strong — they aren't seen at all.

Try it on your own material

Upload your notes, slides or lecture recordings and get a tutor that answers only from them — and says so when they don't cover it.

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